Privacy Policy

KMP Carpentry & Joinery

Last updated: 5th May 2026

KMP Carpentry & Joinery is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights.

1. Who We Are

KMP Carpentry & Joinery is a family-run carpentry and joinery business based in Cambridgeshire, UK.

Address: Hospital Road, Doddington, March, PE15 0SL
Email: karl@kmpjoinery.com

2. What Information We Collect

Website enquiries:

When you contact us through our website forms (including Contact Form 7), we may collect:

• Name
• Email address
• Phone number (if provided)
• Project details or message content
• Any files you upload (e.g. drawings, plans, images)

We only collect the information needed to understand your enquiry and respond properly.

Direct communication:

If you contact us by email or phone, we may keep a record of:

• Your contact details
• The information you provide
• Any ongoing communication related to your enquiry or project

Technical data:

When you use our website, we may automatically collect limited technical information such as:

• IP address
• Browser type
• Device information

This is used for website security, performance and analytics.

Spam protection:

We use Google reCAPTCHA and a honeypot field to prevent spam submissions. These tools may collect technical data to help distinguish real users from automated bots.

Website comments:

If you leave a comment on a blog post, we collect:

• The data shown in the comment form
• Your IP address
• Browser user agent string

This helps with spam detection and site security. Approved comments may be visible publicly.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Communicate with you about your project
• Carry out agreed work
• Keep records for administrative and legal purposes
• Maintain website security and prevent spam
• Understand how our website is used and improve it

We do not sell or share your personal data with third parties for marketing purposes.

4. Who We Share Your Information With

We may share your data with trusted third parties where necessary:

• Service providers:
  Website hosting (IONOS) and essential plugins (e.g. Contact Form 7, Google reCAPTCHA, Complianz)
• Analytics providers:
  Google Analytics and Google Search Console (anonymous, aggregated data only)
• Delivery providers (if applicable):
  Royal Mail or other couriers for made-to-order items
• Legal authorities:
  Only where required by law

5. How Long We Keep Your Data

We only keep personal data for as long as necessary:

• Enquiries and communications:
  Retained for as long as needed to respond and manage any resulting work
• Project records and invoices:
  Retained for at least 6 years to meet HMRC legal and tax requirements
• Uploaded files (plans, drawings, etc.):
  Kept only as long as needed for the project or enquiry
• Website comments:
  Retained indefinitely unless removal is requested

6. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally possible)
• Object to certain types of data processing

To make a request, contact us at:
cerys@kmpjoinery.com

7. How We Protect Your Data

We take appropriate measures to protect your data, including SSL encryption, secure web hosting and controlled access to information.

8. Data Breach Procedures

In the unlikely event of a data breach, we will act promptly and notify affected individuals and the UK Information Commissioner’s Office (ICO) where required.

9. Cookies and Tracking

Our website uses cookies to:

• Ensure the website functions properly
• Improve security (including spam prevention via reCAPTCHA)
• Understand how visitors use the site (Google Analytics, with consent)

We use a cookie consent tool (Complianz) to give you control over which cookies you allow. You can also manage cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

For more details, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.